Privacy Policy

1. Introduction

AR Charcoal Trading ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your personal information when you use our website or services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Name and contact information
• Company details
• Email address
• Phone number
• Correspondence and communication records

3. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate with you about our products and services
• Respond to your inquiries and requests
• Improve our website and services
• Send you marketing communications (with your consent)

4. Information Sharing

We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Withdraw consent for marketing communications

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@archarcoaltrading.com